Our Mission
Our focus is providing value to our peers. We help international education (IE) professionals improve their business practices, increase efficiency, provide training, and advocate for success. Our consultancy has extensive experience in IE and IT Services.
Announcements
We’re launching three new services:
- Office Support Service – Provide your team reliable help with one or a combination of the following – student and scholar SEVIS processing, initial I-20/DS-2019 issuance, employment-based applications, documentation, training and/or reporting
- Institutional Support Service – Provide you and your institution with tools and resources to smoothly transition from one HR or Student system to another.
- Virtual Event Service – Bring your community together online—planning, execution and tech support for conferences and community events that feel connected and engaging
You can engage us for a few weeks, a few months, or just to get through a particularly busy season. Think of us as the extra hands you wish you had—who already understand your systems, your challenges, and your mission.”
Services
sunapsis Product Support
Feature Support & Custom Development
- E-Forms & E-Form extensions
- Checklists & Checklist extensions
- Alerts, Templates, & WildCards
- Reports, Form Letters, Communications
- Portal (istart) site, and more
Technical Services
- SQL Database & ColdFusion administration
- SIS/HRIS to sunapsis interface support & testing
- sunapsis application configuration
- sunapsis release testing
Client Support
- User assistance
- Feature training
- Effective compliance guidance
- Data audits
- sunapsis trouble-shooting
- Upgrade preparation
ISSS Support
User Training
Get individualized 1:1 product training or work with us to develop custom training materials and facilitate user training sessions for your organizational users
Business Process Analysis
Outcomes include recommendations for optimizing process or product usage, best practice standards, and finalized workflow documentation
Office Support Service
Whether you need interim coverage, onboarding support for new staff, or specialized project help, we offer flexible support that keeps your operations running smoothly—and your team supported. We can ensure continuity, facilitate compliance, and provide peace of mind.
Institutional Support Service
IOC can partner with you and your institution to investigate and make smart decisions about the management and migration of international student and scholar data in your systems.
Virtual Event Support
Looking to bring your community together online—but don’t have the time, tools, or team to make it happen?
At IOC, we’ve been building vibrant, fun, and professional virtual events since 2020. We have hosted virtual training and conferences. We can support one day or multi-day events.
Testimonials
- Product Discovery
“Jason Rowe and Jodi Barnhill served as consultants for Bechtel International Center’s Discovery project, charged with evaluating our current business practices and systems and identifying software solutions for Stanford’s international population. We have been very impressed with Jason and Jodi’s professionalism, responsiveness and expertise and particularly their genuine engagement and diplomacy when it comes to… Read more: Product Discovery - Software Implementation
“Transitioning to an entirely new international student and scholar management system is a huge undertaking that can be daunting , but iOffice’s support has been crucial in streamlining our office’s installation of Sunapsis. The iOffice team is not only well-versed on the technical side of the project, but they actually use the product IRL and… Read more: Software Implementation