SUNAPSIS SERVICES

Full list of services



Our team is here to help with large projects such as an initial implementation, focused process roll-outs, or even individual feature support and coaching. Below is a list of many of the services we can provide but contact us if you don’t see something listed.
 

 

COLD FUSION

❏ | Cold Fusion initial setup & configuration
❏ | Cold Fusion scheduled task creation and schedule setting
❏ | Review of Cold Fusion configurations and scheduled tasks

 

USER MANAGEMENT (IOM)

❏ | Create initial user records in the database

❏ | Configure user account preferences

❏ | Configure user alert selections

❏ | Develop custom user roles

❏ | Develop user role reports and audit process

 

MISCELLANEOUS TECHNICAL TASKS

❏ | Configuring encryption during initial installation

❏ | Configuring encryption in a pre-existing installation

 

SUNAPSIS IOM CONFIGURATIONS

❏ | Campus setup (including office, map campus applications, and enrollment totals configurations)

❏ | Term configurations

❏ | Institution mappings (tables that translate academic and employment data into the expected sunapsis data)

❏ | Institution specific codes (data that can be displayed in accordance with your institutional systems)

❏ | Document & Document Storage Configurations

❏ | Open doors configuration

❏ | Profile/record configurations

 

SUNAPSIS SEVIS CONFIGURATIONS

❏ | SEVIS program/school configurations

❏ | SEVIS batch configurations

❏ | SEVIS registration configurations

❏ | SEVIS batch setup (for schools new to SEVIS batch)

❏ | SEVIS address transformation replacement configuration

❏ | SEVIS address transformation swapping configuration

❏ | SEVIS address override reason rule configuration

 

E-FORMS

❏ | Custom e-form development

❏ | E-form group configuration

❏ | E-form configuration (istart settings, extension configuration, form letter association, and template/action configuration)

❏ | E-form custom communication template creation or configuration

❏ | Default e-form email configurations

❏ | Custom e-form extensions

❏ | Custom wildcards for use in e-form communication templates

❏ | Second approver list configurations

❏ | eshipGlobal Integration Configuration

❏ | Miscellaneous configs (scholar financial, access to document driven e-form)

 

CHECKLISTS

❏ | Custom checklist development (stages, stage movement, tasks, etc.)

❏ | Configure checklist containers

❏ | Custom checklist extensions

 

E-MAIL SERVICES

❏ | E-mail/account reader & note configurations

❏ | E-mail footer configurations (varies by service type)

❏ | Custom mass e-mail extensions

 

REPORTS

❏ | Create client-configurable reports using custom report builder

❏ | Create custom static database reports

❏ | Develop scheduled database reports

❏ | Report review/tune-up

 

WILDCARDS

❏ | Develop general custom wildcards

❏ | Wildcard review/tune-up

 

TRAINING

❏ | IOM user training content

❏ | IOM user training facilitation

❏ | Department user training

❏ | Department user training content

❏ | International student/scholar training content

❏ | Custom training videos

❏ | Additional custom training content

❏ | Custom component development training

 

INSTALLATION REVIEW OR EXISTING INSTALL TUNE-UP

❏ | Review of sunapsis delivered/client created e-forms

❏ | Review of sunapsis delivered/client created document structure

❏ | Review of sunapsis delivered/client created default e-form emails

❏ | Review of sunapsis delivered/client created alerts and configurations

❏ | Review of sunapsis delivered/client created istart setup

❏ | Review of Cold Fusion setup and task setup

❏ | Review of user setup and roles

❏ | Student Datafeed review

❏ | Employee Datafeed review

❏ | Review of sunapsis IOM configurations (see IOM configurations table below)

 

SUNAPSIS DATAFEED

❏ | Datafeed explanation (overview, hot topics, compliance concerns, etc.)

❏ | Datafeed consulting

❏ | Datafeed testing

❏ | Datafeed user-focused documentation

 

DATA CONVERSION TASKS

❏ | Initial conversion of records from SEVIS to sunapsis

❏ | Business process conversion review

❏ | ISSM conversion assistance

❏ | Convert other legacy data to sunapsis records

 

ALERTS

❏ | Custom alert development

❏ | Alert communication template creation or configuration

❏ | Configure/add alert groups

❏ | Configure/add subcampus settings

❏ | Custom wildcards for use in alert communication templates

❏ | Minimum credit configurations

❏ | Done with coursework configurations

❏ | CPT exception configurations

❏ | Prevailing wage alert configuration

 

CUSTOM TABLES

❏ | Configure custom tables

❏ | Configure custom fields

❏ | Custom table/fields review/tune-up

 

DATA TEMPLATES

❏ | Custom templates (moves data from e-forms or inserts standard data into sunapsis records)

❏ | Automatic I-20 template configuration

❏ | Document check template configuration

❏ | Template review/tune-up

 

SCHEDULE MANAGEMENT

❏ | General schedule configurations

❏ | Event specific configurations

❏ | Schedule management review/tune-up

 

FRONT DESK

❏ | Front desk configurations

❏ | Creation of custom front desk landing page

❏ | Assist with frontdesk and cardreader integrations

 

FORM LETTERS

❏ | Create custom form letters (printable letter templates)

❏ | Form letter review/tune-up

 

DOCUMENTATION

❏ | Business process workflows

❏ | Client operations manual

❏ | Custom documentation

 

OTHER SERVICES

❏ | sunapsis version update review

❏ | sunapsis updates consulting

❏ | Business process review

❏ | Term tune-up/configuration

❏ | Annual project reviews

❏ | General support/troubleshooting

❏ | Client advocacy